Life at Lendi: Matt Bulmer on working from home

Lendi was born digital so when life started to change with the onset of COVID-19, all our teams moved to working from home but luckily our core business practices and customer processes didn’t need to change dramatically.

In fact, around 80% of our customers were already settling their loans without face to face meetings before the pandemic, so our team and customers were already accustomed to using technology to simplify and streamline the home loan process.

Social distancing has seen more customers embrace doing things digitally in all aspects of their lives and getting a mortgage is certainly one of things.

As a result, our Home Loan Consultants have been able to increase their productivity, meet with more customers and find better home loan solutions for more Australian borrowers in recent months. As demand continues to grow, we are expanding our team. Find out more about Lendi career opportunities here.

Hear from one of our Home Loan Consultants, Matt Bulmer, about Life at Lendi...

How was the transition to working from home in recent months?

It has been amazing. I’m able to keep my dogs company while calling people all day from home - it’s my dream job. I’ve also found it much more productive without the driving so I can achieve a lot more in my day and help a lot more people with their home loans, which is always the aim. Getting set up was super smooth with the team's help so I have loved it.

How long have you been at Lendi

I first started with the business back in 2014 but this is my second stint with the company. I’ve been back working as a Home Loan Consultant now for almost two years.

What were you doing prior?

I worked in car finance before and during my time away from Lendi.

What is the best thing about Lendi?

The people and support.

I love what the business stands for and the service it provides to our clients. We are all about getting the best outcomes by making sure our customers aren’t paying more to the banks than they need to. Plus, everyone in the team is so helpful the whole way through the loan process. From Customer Solutions to Relationship Managers, someone is always on hand to help and provide advice on anything and everything that comes up.

What is the best thing about being a Lendi Home Loan Consultant?

I could not dream of achieving what I do at Lendi anywhere else. I am constantly learning from very experienced and knowledgeable department heads who are only too happy to help, no matter how small or silly the question is. Plus I can set up my calendar as I please and work my schedule to be at my most productive. The variety of clients I get to speak with is also super fun.

We're hiring!

Here at Lendi, we're always looking for smart, driven individuals who share our passion for innovation and continuous learning. If you'd like to join one of Australia's fastest growing companies, check out our job openings.