I am having trouble accessing the website on my phone
We are sorry you are unable to access the website.
Most technical issues can be resolved by clearing your browser’s cache and cookies. We have completed a quick overview below to achieve this.
iOS - Safari If you’re using Safari on an iOS device, press the Home button and go to Settings. You’ll see Safari listed with some other apps. Simply select Safari and then select ‘Clear History’ and ‘Clear Cookies and Data’.
Once completed please revisit Safari.
iOS – Chrome If you’re using Chrome on an iOS device, open up the Chrome app and press the menu button in the top right hand corner (its three lines one under the other). Select ‘Settings’ and then ‘Privacy’ on the next screen. You’ll then see the options to clear your cache and cookies.
Once completed please revisit Chrome.
Android If you’re using an Android device, then with your browser open, press the Menu button. Select ‘Clear Browsing Data’ and then ‘Privacy’ on the next screen. You’ll see a pop up where you can select the data you want to clear. Tick the relevant boxes and press the clear button.
If you are still having issues please send us an email with your full name, phone number and issue experienced to firstname.lastname@example.org